Email

Roivant IT has a low-use internal email culture, as we see greater efficiency in other forms of communication (e.g. Slack). If you are emailing, please use the following guidelines:

  1. Send one email per subject as multiple items in a single email will cause delays (have to respond to everything) or misses (forgot one of the items).

  2. Always reply to emails by replying to all, even when no action is needed. This lets the other person know that you received it. A thread is done when there is a single word reply, such as OK, thanks, or done.

  3. If you’re sending an email to a large group of people (or a distribution list), put those recipients in BCC (rather than in the “To” field) so that a reply all won’t ping hundreds of people.

  4. If you forward an email without other comments, please add FYI (for your information), FYA (for your action), or FYC (for your consideration). If you forward an external request with FYC, it just means the person who forwarded it will not follow up on the request and expects you to decide if you should follow up or not, the terms comes from movie promotion to voters.

  5. Emails are asynchronous. For example, if your manager emails you on a weekend it is fine to reply during the workweek.

  6. If an email is or has become urgent, feel free to ping people via chat referencing the subject of the email.

  7. Where appropriate, consider using professional salutations including Hi or Hello. Sometimes only the person’s name is suitable. The level of formality should often mirror the formality from previous messages when communicating with internal team members as well as external persons.

  8. Try to always use a person’s name when starting or responding to a message, especially if there are multiple persons cc’d, so that the addressee knows you are addressing them.

  9. Make sure all relevant letters and words that need capitalization are capitalized, such as the start of sentences or the word “I”.

  10. Proofread your messages so sentences are punctuated correctly, typos are fixed, and grammar is corrected. Consider using the really helpful Grammarly tool - it’s great for both native English speakers and for those who use English as an additional language.

  11. All messages and replies are signed with a professional send-off (ex. Best regards), your name, and your signature block.