Scope Area of ownership and level of autonomy / ambiguity	Collaborative Reach Organizational reach and extent of influence	Competencies Competencies developed to deliver results
I steward and potentially own key metrics for my team. I am an expert at identifying the right solutions to solve ambiguous, open-ended problems that require tough prioritization. I define solutions or processes that level up my team.	I increasingly optimize beyond just my team by driving cross-team or cross-discipline initiatives. I am a leader for my team with my impact beginning to extend outside my team’s scope.	Technical Strategy - I play a key role in setting medium-to-long term strategy for business-impacting projects. Product and Service Expertise - I think about my domain as product, and I actively keep Roivant’s business needs in mind when considering the services my team will deliver. Domain Expertise - I have mastery around all facets of providing support to the Roivant business. Mentorship - I actively level up less-experienced members of my team by helping them with their craft, providing guidance, and setting a good example.

🌟 Results

Responsibility	Key Behaviors
Results	My understanding of the business context and my team’s goals enable me to deliver significant business outcomes, and allows me to make independent technical decisions in the face of open-ended requirements. I can identify when my results aren’t moving the needle for our business/team goals, or serving the needs of colleagues in a meaningful way, and I work with manager to redirect my focus. I get work to a simple place by focusing on the heart of the problem and prioritizing the right things.
Ownership	I consistently look for the root cause of problems, and advocate for, and implement, improvements that will solve issues on scale beyond my team. I seek out systemic issues in the help system, and I help find and remedy the root causes, to ensure all tickets are effectively triaged and solved. I use KPIs and other analytics to help understand the trends of my, and my team’s work. I am able to work asynchronously and use our collaborative tools to proactively remove blockers
Decision Making	I make informed decisions by consulting the right stakeholders and balancing details with the big picture. I execute against the spirit, and not just the letter, of our strategies. I understand the implications of my decisions and adjust my approach based on the impact and risk in the short and long-term. I make timely decisions but I don’t cut corners.

↔️ Direction

Responsibility	Key behaviors
Agility	I embrace change and adapt quickly to it. I’m able to navigate ambiguity and remain resilient through ups and downs.
Innovation	I am beginning to push boundaries to generate and implement ideas that aim to drive our services forward I set audacious goals, take risks, and fanatically document what I’ve learned, to share with others.
Strategy	I play a major role in defining my team’s priorities. I define the roadmap for projects and may act as a stakeholder for products delivered by my team. I act as an evangelist for my team, their products and the team strategy.

🌱 Talent

Responsibility	Key Behaviors
Personal growth	I proactively ask for feedback from those I work with and identify ways to act upon it I have self-awareness about my strengths and areas for development I drive discussions with my manager about aspirational goals and seek out opportunities to learn and grow
Hiring	I contribute to interviewing and assessing candidates to help us build a diverse and talented team. I can represent the team mission and organizational strategy to prospective hires. I am able to represent my team’s challenges to candidates in a compelling way
Talent Development	I model integrity and a high standard of excellence for my work and I leverage this to promote quality-of-work on the team. I identify and support areas of growth for my teammates that take into account their skills, backgrounds and working styles. I solicit and offer honest feedback, which is ASK, delivered with empathy to help others learn and grow.

🌈 Values

Responsibility	Key Behaviors
Collaboration	I build relationships and drive coordination across teams & disciplines, helping drive to positive outcomes. I do not use blame, and I solve the right problems, disagreeing and committing when necessary.
Results	I take ownership of complex processes and improvements in my team. I actively remove blockers from myself, my team and organization, only escalating when necessary.
Efficiency	I propose and implement cost and time saving improvements. I speak for the team with regularity, succinctly and effectively.
Diversity & Inclusion	Working with my manager, I leverage the strengths & skills of the members of my team, and help identify talent gaps required for team success. I act as a partner to my manager in setting the cultural tone for the team and I actively demonstrate Roivant IT Values. I motivate others to bring their authentic selves every day and contribute to building a strong community at Roivant.
Iteration	I have mastered the concepts of Minimum Viable Change and Kaizen. I make consistent progress on initiatives and projects, repeatedly making the smallest changes possible.
Transparency	I tailor my message to my audience, presenting it clearly and concisely at the right altitude. I fanatically write things down, and I proactively share this material to keep people informed and aligned.

🛠️ Craft

I play a role in ensuring the overall quality of my team’s services, both opeartionally and strategically. I am able and willing to design support processes even outside my domains of expertise. My understanding of business context and purpose enables me to make decisions aligned with longer term needs, not just immediate requirements.

Responsibility	Key Behaviors
Support Practices	I effectively triage and direct incoming tickets. I document work consistently, including contributing to the Handbook, runbooks or other process documentation. I handle most team tickets without need for escalation. I am beginning to consider the overall support practice and the processes it contains.