Scope Area of ownership and level of autonomy / ambiguity	Collaborative Reach Organizational reach and extent of influence	Competencies Competencies developed to deliver results
I execute on defined tasks and contribute to delivering work in support of team goals.	I work within the scope of my team with specific guidance from my supervisor/TL.	Craft - I primarily focus on improving my craft as a support engineer.

🌟 Results

Responsibility	Key Behaviors
Results	I work with my manager to prioritize tasks that add the most value and deliver high-quality results for my team I understand and effectively participate in the core processes of my team (planning, on-call rotations, ticket triage, metrics review, etc)
Ownership	I follow through on my commitments and take responsibility for my work. I ask questions to clarify expectations. I am receptive to feedback, and I acknowledge my failures and learn from them
Decision Making	I escalate to my manager when I get stuck and reflect on ways that I can improve from my mistakes.

↔️ Direction

Responsibility	Key behaviors
Agility / Innovation	I share new ideas and can adapt my work when circumstances change

🌱 Talent

Responsibility	Key Behaviors
Personal growth	I’m open to and act upon feedback from my manager and peers I’m gaining self-awareness about my strengths and areas for development I have a high standard of excellence for my work
Hiring	I am learning to interview and assess candidates to help us build a diverse and talented team. I consistently provide timely, detailed, and evidence-based interview feedback. I am able to represent my team’s initiatives and goals to candidates in a compelling way.

🌈 Values

Responsibility	Key Behaviors
Collaboration	I can effectively collaborate to get work done I work with my manager to manage conflict with empathy in mind
Diversity & Inclusion	I listen to different perspectives and I remove biases from my words and actions I demonstrate Roivant IT Values on a regular basis
Transparency	I write and speak clearly I listen to understand others and ask clarifying questions I share relevant information on my project including difficult task-level trade-offs that impact the product to my manager and team (including product/business partners).

🛠️ Craft

My primary professional focus is on learning how to effectively troubleshoot technical issues, collaborate with colleagues and work with my team and the greater IT organization.

Responsibility	Key Behaviors
Support Practices	I effectively triage and direct incoming support cases. I consistently annotate and comment on support cases. I’m beginning to take support cases within my skillset without prompting. I am learning to troubleshoot issues beyond my immediate experience.